Terms of Use

INTRODUCTION

Welcome to Honest Vinyl LTD ("Company", "we", "our", "us"). By accessing or using our vinyl cutting services and website ("Services"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.

USE OF SERVICES

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

Account

You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to update such information as necessary.

Prohibited Uses

You agree not to use our Services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our Services. This includes but is not limited to:

Engaging in any form of unauthorised data mining or data extraction.

Interfering with or disrupting the security or integrity of our Services.

Using our Services to distribute unsolicited commercial messages ("spam").

ORDERS AND PAYMENTS

Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including availability of products, errors in pricing or product descriptions, or any other issues identified by our order processing system.

Pricing

Prices for our products and services are subject to change without notice. The price applicable at the time of purchase is the price that will apply to your order.

Payment

Payment is due at the time of order. We accept Visa, Mastercard and Bank Transfer. By providing payment information, you represent and warrant that you are authorised to use the payment method you provide.

SHIPPING AND DELIVERY

Shipping

We ship to UK and the EU. Shipping times and costs vary by location and are calculated at checkout.

Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or any other circumstances beyond our control.

RETURNS AND REFUNDS

Returns

Custom vinyl products are non-returnable and non-refundable unless defective or damaged upon arrival.

Refunds

If a product is defective or damaged upon arrival, please contact us within 24 hours of receipt to arrange for a replacement or refund. Proof of purchase and photographic evidence of the defect or damage may be required.

INTELLECTUAL PROPERTY

Ownership

All content, including designs, text, graphics, logos, images, and software, is the property of Honest Vinyl or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Use

You may not use, reproduce, distribute, modify, or create derivative works of our intellectual property without our prior written consent.

LIMITATION OF LIABILITY

No Warranty

Our Services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising out of or relating to these terms or your use of the Services shall not exceed the amount you paid us for the applicable products or services.

GOVERNING LAW

These Terms of Use are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom for the resolution of any disputes arising out of or relating to these Terms of Use or your use of our Services.

CHANGES TO TERMS

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Services after any changes indicates your acceptance of the new Terms of Use.

CONTACT US

For questions or concerns about these Terms of Use, please contact us at Honest Vinyl LTD.

Effective Date: 31.08.2024

Honest Vinyl LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

support@honestvinyl.com